Mercor– Privacy Policy

Last Updated: 26/09/2021

  1. Introduction

Mercor Finance LLC considers that the protection of your Personal Data and the respect of your privacy is of primary concern.

Mercor Finance LLC, including its subsidiaries and affiliates (hereafter “Mercor“, “us“, “we”, “our”), is committed to protecting the privacy of anyone who accesses and uses the different services offered through its website (, including, without limitations, the sale of MRCR Tokens and the utilization of the Mercor Finance Platform (the “Services”). We have published this Privacy Policy (“Policy“) to outline our practices with respect to collecting, processing and disclosing your information when you use our Services.

In this regard, please note that Mercor is acting as a Data Controller while processing your Personal Data under your utilization of its Services.

This Policy applies to you in addition to our Terms of Service. We encourage you to read these Terms and Policy carefully before using our Services. This Policy does not apply to our employees. That information is covered under our Employee Privacy Policy.

Our Services may be connected by “hyperlinks” to other third party’s sites. We are not responsible in any way for the privacy practices on other third party’s sites and advise you to review the privacy policies on those linked sites before using them.

This Policy applies to the information collected from anyone who uses, accesses, or interacts with our Services (“Users”, “You”, “Your”).

  1. What types of data do we collect?

While you are using our Services, we collect and process your Personal Data (“Personal Data“). For the avoidance of any doubt, and pursuant to the definition provided by The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation”, “GDPR”), “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Please note that the processing of your Personal Data could be, in certain cases, required to allow the performance of our Services or to respond to one of your inquiry. This is especially the case when you decide to directly contact, for example via mail or us through the use of a website form. In any case, we will specify to you when and where such a processing activity of your Personal Data is non-optional.

Furthermore, in the event where you would have to communicate us Personal Data from a third party, you commit yourself to make sure that this Data Subject has been duly informed of the processing activity over his Personal Data following the provisions of the present Privacy Policy.

This section sets out the types of data collected from you.

Identification information

When you are using our Services, we process some of your contact and identification information. This includes especially your name, wallet address and your email address.

We also collect some information from the device you are using to access our Services that can indirectly identify you, especially your location data and IP address.

Communication information

When you send us an email or contact us via our website, we collect the Personal Data you provided us. This includes especially your name, email address, company name, country of origin, phone number, address and any other information that you chose to share with us.

Usage information

When you visit our website, we collect technical information about your interaction with our Services. Such information may include geolocation data, IP address, unique identifiers (e.g., MAC address and UUID) as well as other information which relates to your activity through the Services. We may also utilize Tracking Technologies (defined below), as further described in Section 9 below.

Why do we process your Personal Data?

The above-mentioned collected data are processed following the hereafter listed of purposes and legal basis.

In any case, please note that we won’t process your Personal Data for any incompatible purpose with the performance of our Services, its improvement and the development of Mercor activities.


Legal basis

Efficiency of our customer support services such as answering to inquiries, questions and globally develop our client community.

The legal basis for this processing activity is our legitimate interest to offer an efficient and complete customer experience to our clients and potential clients.

Performance of our Services which includes operating and maintaining the Platform.

The legal basis for this processing activity is the performance of our contractual obligations towards our clients.

Promotion, development and improvement of our offer of services, especially through the use of analytic, marketing and advertising tools.

Please note that if you do not want us to use or share your Personal Data for advertising or marketing purposes, you may opt out of certain Tracking Technologies, following the instructions laid down in Section 8.

The legal basis for this processing activity is our legitimate interest to develop the reach of our solutions and to promote tailored services, content and advertisements that better fit our clients’ interests.   

Compliance with applicable laws.

We may be legally required to collect, retain, or share your Personal Data in order for us to remain compliant with a specific legal framework.

Managing a potential or current litigation.

The legal basis for this processing activity is our legitimate interest to defend our rights and interests in Courts.

  1. With whom do we share your data?

We might have to share your Personal Data with various natural persons and/or individuals or in a specific situation as descried below:

  • Group members and affiliates: we share your information within various relevant affiliates of Mercor related to the Services that you have used and those with which you may be interested in.
  • Partners: we share your information with our partners and various IT service providers for the purpose of providing the Services.
  • Third party advertisers: we may partner with third parties to either display advertising on our website or to manage our advertising on other websites. Our third party advertisers may use Tracking Technologies to gather information about your activities on our website and other websites in order to provide you advertising based upon your browsing activities and interests. As noted above, you can manage the use of Tracking Technologies on our Website in line with the instructions set in Section 9 of this Policy.
  • Compliance with laws and law enforcement entities: we may disclose any data about you to government bodies, law enforcement officials, Courts or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.
  • Professional advisors: we may share personal data with our attorneys, accountants, auditors, financial and other professionals who provide professional and corporate services to Mercor.
  • Merger and acquisitions: we may share your data if we enter into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your data in accordance with the terms of this Policy.
  1. EU residents

This section addresses the specific rights applying to residents of the EU or residents in other jurisdictions that afford the below rights.

Your rights

The European Data protection legal framework grants any European Data Subject with various rights over its processed data, especially:

  1. To receive confirmation as to whether or not your Personal Data is being processed, and access your stored Personal Data, together with supplementary information.
  2. To withdraw, at any time, your consent to the processing activity, when it was initially based on this very consent, without harming the legality of the past processing activity.
  3. To receive a copy of Personal Data you directly volunteer to us in a structured, commonly used and machine-readable format.
  4. To request a rectification of your Personal Data that is in our control.
  5. To request the erasure of your Personal Data.
  6. To object to the processing of your Personal Data.
  7. To request to restrict processing of your Personal Data.
  8. To request the transfer of your Personal Data.
  9. To determine what to do with the processed Personal Data after the death of the Data Subject.
  10. To lodge a complaint with a supervisory authority.

Please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

To exercise any of the above-mentioned Data Subject’s rights, please directly address your request to: .

Transfer of data outside the EU

Any information that we collect (including your Personal Data) may be stored and processed in various jurisdictions around the world, for the purposes detailed in this Policy. However, we will only transfer your data to data recipients that are either (i) located in the European Economic Area (the “EEA”), either (ii) non-located in one of the EEA countries but rather in one that have been approved by the European Commission as providing an adequate level of data protection, or (iii) entered into legal agreements ensuring an adequate level of data protection following the definition approved by the European Commission, the European applicable legal framework and the European Court of Justice relevant case-law regarding data Protection and privacy.

  1. How do we protect your data?

We have implemented administrative, technical, and physical safeguards to help prevent unauthorised access, use, or disclosure of your Personal Data.

We take particularly care that our users’ Personal Data can only be accessed by directors and other employees that specifically need to access them to properly realize their assignments necessary to the performance of our Services. Each user’s account has been secured with 2FA and is not accessible by any other member outside the Mercor organization without being explicitly authorised by Mercor.

While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly through the contact details available below.

  1. Retention

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

  1. Our use of Tracking Technologies

When you visit our website or access our Services, we use cookies, pixels, beacons, local storage and similar technologies (“Tracking Technologies“). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Service’s performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better correspond with your interests.

What types of Tracking Technologies do we use?

When you use or access our Services, we use the following categories of Tracking Technologies:

(a) Strictly Necessary Tracking Technologies: these Tracking Technologies are automatically placed on your computer or device when you access our Services or take certain actions on our app or website. These Tracking Technologies are essential to enable you to navigate around and use the features of our Services. We do not need to obtain your consent in order to use these Tracking Technologies.

(b) Tracking and Advertising Tracking Technologies: these Tracking Technologies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The Tracking Technologies remember the websites you visit and that information is shared with other parties such as advertisers and/or publishers. Publishers, advertisers, and third-party ad networks may also utilize Tracking Technologies or similar technologies to deliver ads and monitor the performance of such ads. The collection of information through Tracking Technologies by such third parties will be governed by their own privacy policies/cookies policies and principles, which Mercor does not control.

For example we use Facebook Marketing cookies to:

  • Display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
  • Show relevant advertisements to users by tracking user behavior across the web, on sites that have Facebook pixel or Facebook social plugin.

(c)  Functionality Tracking Technologies: these Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services;

(d) Performance Tracking Technologies: these Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).

For example, we use different Google Analytics cookies, especially to:

  • calculate visitor, session and campaign data but also to keep track of the site usage for the site’s analytics report. These cookies store information anonymously and assigns a randomly generated number to recognize unique visitors.
  • store information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
  • distinguish between our different users.



How and by whom Tracking Technologies are stored on your device?

We store Tracking Technologies on your device when you visit or access our Services (for example, when you are visiting our website) – these are called “First Party Tracking Technologies”. In addition, Tracking Technologies are stored by other third parties (for example, our analytics service providers, business partners, and advertisers), who run content on our Services – these are called “Third Party Tracking Technologies”. Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits.

How can you manage your Tracking Technologies?

There are various ways in which you can manage and control your Tracking Technologies settings. You can change your preferences using our cookie settings tool (however, please note that this tool may only be available in certain jurisdictions). Other methods of managing your Tracking Technology preferences includes: changing your browser settings to send a “Do-Not-Track” signal. In such a case, your browser will send us a special signal to stop tracking your activity; you may also install a browser extension, such as Disconnect or Ghostery, to block third party tracking cookies on our website. However, please note that certain features of the website may not work properly or effectively if you delete or disable cookies.

To learn more about how can manage your cookies, below is a list of useful links that can provide you with more information on how to manage your cookies. However, please remember that by deleting or blocking cookies, some of the features of our Services may not work properly or effectively.

You can learn more and turn off certain third party targeting and advertising cookies by visiting the following third party webpages:

European Interactive Digital Advertising Alliance (EU)   

  1. Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted on our Website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

  1. Further Information

If you have any further questions regarding the data collects, or how we use it, please contact us by email at